A new law that allows consumers to request and pay for monthly phone bills has prompted an online campaign to urge consumers to take their concerns about a phone bill to the government.
Pharmaceutical company Pharmacia has been contacted by people who are worried about the new legislation, and the company said it is reviewing the issue.
“We do not comment on matters of private health information,” Pharmacia said in a statement.
“We take any concerns raised about our practices seriously and have contacted the consumer and are currently investigating.”
Pharmacia, which sells the generic version of generic medicines, has a turnover of about $1.5 billion ($1.3 billion) and employs more than 2,000 people across the world.
The new legislation allows people to request a monthly bill for the cost of their phone bill from a provider, and then submit a formal complaint to the consumer.
The bill is supposed to be billed to the provider and sent to the customer in the following three months, or if the person cannot pay within the three-month period, within two months.
However, the new law does not specify when the phone bill should be sent.
“I was hoping the bill could be sent by phone, but it doesn’t seem to be a good idea,” one consumer, who asked not to be named, told news.com.au.
This is the third time the pharmaceutical company has had to respond to the demand for the phone-bill data.
In October, Pharmacia responded to a petition on its website asking people to sign a petition to oppose the bill.
The company said the new bill would make it harder for people to make a complaint, and could lead to higher rates.
“In the case of pharmacists, there will be greater administrative burden on pharmacists and staff, as they have to submit the requested information to Pharmacia on a regular basis, or they will be fined,” Pharmacian-general Andrew Ritchie said.
“If the bill becomes law, pharmacists will have to follow the letter of the law, and they will not be able to complain.”
A spokeswoman for Pharmacia confirmed the company was investigating a complaint from a consumer on Pharmacia’s website, and said the company had received a request to collect a bill.
The Pharmaceutical Benefits Scheme, or PBS, covers prescription drugs and includes the prescription-drug industry.
The Federal Government has promised to amend the legislation if it becomes law.
A spokesperson for Pharmacie confirmed Pharmacia had received the petition, and that the company is investigating it.
Pharmacie said it would not be taking any further action on the petition.
Last year, Pharmacie was forced to pay $12.7 million after it was revealed the company received about $50 million from drug makers and had been paying the government’s pharmaceutical subsidy for decades.
Pharmacy Australia has been working with pharmacists to ensure the legislation is fair for everyone, including pharmacists.
Pharma said it had heard from more than 700 pharmacists who were in favour of the bill, and it would be contacting those who had been approached.
While Pharmacia supports the right of consumers to complain about their drug bill, Pharmacian said it did not want to discourage people from filing complaints.
“The Pharmacy Benefits Scheme has been an ongoing initiative for years and we do not believe that this legislation would change that,” it said.
Drugs and medical devices are already covered under the scheme.
Phraceutical Australia is the world’s largest pharmaceutical supplier.